Fraud Ninja

Privacy Notice

Last updated: June 14, 2026

This Privacy Notice describes how Fraud Ninja LLC ("Fraud Ninja", "we", "us", or "our") collects, uses, shares, and protects personal data when you visit our website, create an account, or use our products and services (the "Service").

1. Who We Are

Fraud Ninja LLC is the data controller responsible for the personal data we process about you in connection with the Service. You can reach us through the support channels listed on our website.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Account data: name, email address, login credentials.
  • Order and customer data: information you provide when purchasing a product (handled primarily by Paddle as our Merchant of Record — see Section 5).
  • Support communications: messages you send to our support team and any attachments.
  • Usage and telemetry: pages visited, features used, referring URLs, timestamps, and similar product-analytics events.
  • Device and connection data: IP address, device identifiers, browser type, operating system, and language.
  • Cookies and similar technologies: see Section 9.

3. How We Use Your Data

  • To provide the Service: account creation, authentication, delivering content and features (legal basis: performance of a contract).
  • To process orders: enabling our reseller Paddle to complete your purchase, manage subscriptions, and handle invoicing (legal basis: performance of a contract).
  • Security and fraud prevention: detecting and preventing abuse, fraud, and unauthorized access (legal basis: legitimate interests and legal obligations).
  • Product improvement: understanding how the Service is used and improving features (legal basis: legitimate interests).
  • Customer support: responding to inquiries and troubleshooting (legal basis: performance of a contract / legitimate interests).
  • Marketing: sending updates and offers where permitted; you can opt out at any time (legal basis: consent or legitimate interests, depending on jurisdiction).
  • Legal compliance: meeting our legal and regulatory obligations (legal basis: legal obligation).

4. Legal Bases

Where the GDPR or UK GDPR applies, we rely on the legal bases identified above: performance of a contract, legitimate interests, consent, and legal obligation. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

5. Who We Share Data With

  • Paddle — our Merchant of Record. Paddle processes payments, manages subscriptions, handles tax compliance, issues invoices, and supports refunds. See Paddle's Privacy Notice.
  • Service providers and subprocessors — hosting, database, analytics, email delivery, and customer-support tools that help us operate the Service under contractual confidentiality obligations.
  • Professional advisers — lawyers, accountants, and auditors where reasonably necessary.
  • Authorities — when required by law, court order, or to protect rights, safety, or property.
  • Successors — in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.

We do not sell your personal data.

6. International Transfers

Your data may be processed in countries outside your home country, including outside the UK and the EEA. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to protect your data during transfer.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service, meet legal and tax obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

8. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request erasure of your data;
  • Restrict or object to certain processing;
  • Request data portability;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with your local data protection authority.

We aim to respond to verified requests within one month. To exercise your rights, contact us through the support channels on our website.

9. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, measure usage, and improve features. Cookies fall into three broad categories:

  • Essential: required for the Service to function (e.g., authentication).
  • Analytics: help us understand how the Service is used.
  • Marketing: used to measure and tailor communications, where applicable.

You can manage cookie preferences through your browser settings.

10. Security

We implement appropriate technical and organizational measures designed to protect personal data, including encryption in transit, access controls, and regular review of our security practices. No system is completely secure, but we work continuously to reduce risk.

11. Children

The Service is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12. Changes to This Notice

We may update this Privacy Notice from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.

13. Contact

Questions about this Privacy Notice or our data practices? Contact Fraud Ninja LLC through the support channels listed on our website.

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